How do I change my status to 'Out Sick' or 'On Vacation'

What is Status/Presence?

Your Status (or Presence) tells your coworkers if you are available to chat or take a call. More importantly, it can automatically change how your phone behaves when you are away from your desk.

Method 1: Using the Unite Desktop App

1. Click on your Profile Picture (or initials) in the top-left corner of the app.
2. Click on your current status (it usually says Available in green).
3. Choose from the preset options:
   • Available: Ready to take calls.
   • Away: You are stepped away but still logged in.
   • Busy: You are working and shouldn't be interrupted.
   • Do Not Disturb (DND): All calls will go straight to voicemail without ringing your phone.
4. Custom Status: Click "Set a status message" to type something specific, like "Out Sick - Back Tuesday" or "On Vacation until 3/30."

Method 2: Using the Unite Mobile App

1. Tap your Profile Icon in the top-left corner.
2. Tap your current Status.
3. Select your new status or tap "Set a status message" to add a custom note for your team.
4. Tap Save or Done.

Method 3: Using your Desk Phone (DND Only)

If you just need to stop the phone from ringing while you are in a quick meeting:

1. Look for the DND soft key on your desk phone screen.
2. Press it once. You will see a "Do Not Disturb" icon on the screen.
3. Remember: You must press it again to turn it off when you return, or you will continue to miss calls!